Free sharing and reuse - digital magic? Part 2 Part 2 - Free sharing and reuse is a key approach to doing digital better. We explore the inherent challenges, how to make good decisions, and how to realise the benefits of freely sharing the foundational elements of a digital service. 24 Nov 2025 Government digital Open source Software Development
Free sharing and reuse - digital magic? Part 1 Part 1 - Free sharing and reuse is a key approach to doing digital better. We explore the inherent challenges, how to make good decisions, and how to realise the benefits of freely sharing the foundational elements of a digital service. 8 Aug 2025 Government digital Open source Software Development
Designing to integrate AI into personalised government services CYB’s Senior Service Designer Erlend Prendergast writes about how government can provide more personalised AI-enabled services with smart design decisions 1 May 2025 Large Language Models AI Service design
Improving FCDO guidance for British people abroad: how we unpublished 120 pages How do you condense 120 pages of content into one clear and efficient page of guidance? CYB’s Content Designer Alison Evans writes about one of the key tasks she carried out for FCDO 21 Jan 2025 Government digital Digital transformation
A Christmas letter, 2024 Founder/Managing Director Ben Stewart reflects on an eventful and successful year for CYB, and looks forward to 2025 18 Dec 2024 NHS AI in Government Large Language Models AI Government digital
What is it like to roll out a digital service to every country in the world? Working on a service that requires a global rollout is exciting - but also full of obstacles. CYB’s Associate Project/Delivery Manager Ros Vaughan writes about her experience 24 Oct 2024 Government digital Service design Transformation
How do you ensure performance when building AI services? When building the FCDO’s first ever public-facing LLM service, CYB came through challenges to guarantee performance - our Head of Engineering Ali Salaman explains all 5 Sept 2024 Large Language Models AI Government digital
What I learned conducting user research for an AI service Building AI services means new ways of working. CYB’s User Researcher Truly Capell writes about what she learned working on the FCDO’s first public-facing AI-enabled service 24 Jul 2024 Research Ops Research Philosophy User Research
Why AI won’t work without content design CYB’s associate Content Designer Helen Gaskell writes about why we won’t be able to fully trust AI until we fix the information we feed it 10 Jul 2024 AI in Government Large Language Models AI
How Give A Little uses lean methods to make cashless fundraising more affordable Give A Little’s Product Manager James Alden-John writes about how CYB’s point of donation software platform helps charities by adopting a lean approach 13 Jun 2024 Cashless giving
Caution Your Blast announces launch of new UK Government AI-powered service CYB has built a new innovative enquiry service for the Foreign, Commonwealth and Development Office that leverages Large Language Model technology – a first for the UK Government. 18 Apr 2024 Large Language Models Government digital AI
A Christmas letter from CYB With another exciting, challenging and rewarding year nearly over, CYB’s Founder and Managing Director Ben Stewart reflects on what 2023 has meant for the company 15 Dec 2023 AI Large Language Models
Research Ops at CYB: creating tailored frameworks for success CYB’s User Research Lead Anita Chandra writes about how we developed a bespoke Research Ops model that has already helped our big name clients 11 Oct 2023 Research Ops
Using AI as a “smart beginner” to quickly solve technical problems CYB’s Associate Transformation Lead, David Farrell, writes about using CYB’s integrated version of ChatGPT to help circumvent a project roadblock 14 Jul 2023 AI Chat GPT
Introducing CYB’s research philosophy CYB’s Head of Research, Katie John, presents the key values and ideas that underpin our work in the area 12 May 2023 User Research Research Philosophy
Delivery Management at CYB: getting up to speed quickly with new work CYB’s Associate Delivery Manager Ros Vaughan gives three steps to follow that will set your team up for better outcomes and giving value for money 27 Apr 2023 consulting Government digital
AI, ChatGPT and Bing – what is the future of content? With AI promising to revolutionise how we work and live, CYB’s Head of Content Shaun Curran considers what the rise of technology like ChatGPT means for content 13 Mar 2023 Chat GPT AI
How Ali Salaman became CYB’s tech whiz and helped transform digital in government Ali Salaman, CYB’s Head of Engineering, is a talented software developer with a background in payment processing and more than 20 years experience. Here he tells us about his role with CYB and his experience transforming old code within government. 15 Feb 2023 Software Development Government digital
How to run a successful hackathon CYB's head of engineering, Ali Salaman, shares all you need to know to organise a successful hackathon. 26 Sept 2022 Hackathon
One week on from Caution Your Blast’s first hackathon of 2022 - how it went, what we did, and what we learned. It’s been a whole week since Caution Your Blast’s first hackathon of 2022, and CYB’s Paul Williams has been reflecting on the event - how it went, what we did, and what we learned. 27 May 2022 Hackathon
Why CYB is partnering with Climate Edge for its next hackathon CYB and Climate Edge aim to help smallholder farmers upscale their business 17 May 2022 Climate Innovation Hackathon
The importance of government digital Government digital services need to focus on end users 27 Mar 2020 Government digital
Charities to go contactless for Christmas Software allows charities to collect cashless donations 11 Dec 2019 Give a little Cashless giving
Point of donation software service Enabling the charity sector in a cashless society 11 Dec 2019 Cashless giving Give a little