Designing to integrate AI into personalised government services CYB’s Senior Service Designer Erlend Prendergast writes about how government can provide more personalised AI-enabled services with smart design decisions 01 May 2025 Large Language Models AI Service design
The importance of research and user-centred design in healthcare Drawing on her experience of the healthcare sector, CYB’s Lead User Researcher Anita Chandra writes about how the NHS can benefit from putting research and UCD at its centre 02 Apr 2025 Healthcare NHS Service design
Improving FCDO guidance for British people abroad: how we unpublished 120 pages How do you condense 120 pages of content into one clear and efficient page of guidance? CYB’s Content Designer Alison Evans writes about one of the key tasks she carried out for FCDO 21 Jan 2025 Government digital Digital transformation
A Christmas letter, 2024 Founder/Managing Director Ben Stewart reflects on an eventful and successful year for CYB, and looks forward to 2025 18 Dec 2024 NHS AI in Government Large Language Models AI Government digital
What is it like to roll out a digital service to every country in the world? Working on a service that requires a global rollout is exciting - but also full of obstacles. CYB’s Associate Project/Delivery Manager Ros Vaughan writes about her experience 24 Oct 2024 Government digital Service design Transformation
How do you ensure performance when building AI services? When building the FCDO’s first ever public-facing LLM service, CYB came through challenges to guarantee performance - our Head of Engineering Ali Salaman explains all 05 Sep 2024 Large Language Models AI Government digital
Caution Your Blast announces launch of new UK Government marriage service CYB has built a new service for the Foreign, Commonwealth and Development Office that makes it easier for British people to get married or register a civil partnership abroad 15 May 2024 Digital service FCDO Service design
Caution Your Blast announces launch of new UK Government AI-powered service CYB has built a new innovative enquiry service for the Foreign, Commonwealth and Development Office that leverages Large Language Model technology – a first for the UK Government. 18 Apr 2024 Large Language Models Government digital AI
Delivery Management at CYB: getting up to speed quickly with new work CYB’s Associate Delivery Manager Ros Vaughan gives three steps to follow that will set your team up for better outcomes and giving value for money 27 Apr 2023 consulting Government digital
How Ali Salaman became CYB’s tech whiz and helped transform digital in government Ali Salaman, CYB’s Head of Engineering, is a talented software developer with a background in payment processing and more than 20 years experience. Here he tells us about his role with CYB and his experience transforming old code within government. 15 Feb 2023 Software Development Government digital
How to transition into the wonderful world of service design In this "back to school" blog series, CYB's head of design, Christine Fent shares how you can transition into service design and why now might be the perfect time of year to reassess your career path. 08 Sep 2022 Service design career change
How Christine Fent used service design to help UK citizens stranded abroad during Covid-19 lockdowns Christine Fent, Head of Design at Caution Your Blast 28 Apr 2022 Service design
Can the COVID cycling trend be helped by digital? Can the COVID cycling trend be helped by digital? 03 Jul 2020 behavioural change Service design
The importance of government digital Government digital services need to focus on end users 27 Mar 2020 Government digital
