Insights, views and tips

Means of sharing - Community garden.png

Free sharing and reuse - digital magic? Part 3

Free sharing and reuse is a key approach to doing digital better. In this final part 3 we look at how to share, in particular at the different means we have to share in order to realise the benefits of freely sharing reusable digital assets..

9 Mar 2026

Open source Government Software Development

Community garden with categories

Free sharing and reuse - digital magic? Part 2

Part 2 - Free sharing and reuse is a key approach to doing digital better. We explore the inherent challenges, how to make good decisions, and how to realise the benefits of freely sharing the foundational elements of a digital service.

24 Nov 2025

Government digital Open source Software Development

Community garden sans categories

Free sharing and reuse - digital magic? Part 1

Part 1 - Free sharing and reuse is a key approach to doing digital better. We explore the inherent challenges, how to make good decisions, and how to realise the benefits of freely sharing the foundational elements of a digital service.

8 Aug 2025

Government digital Open source Software Development

Designing to integrate AI - LinkedIn – 1

Designing to integrate AI into personalised government services

CYB’s Senior Service Designer Erlend Prendergast writes about how government can provide more personalised AI-enabled services with smart design decisions

1 May 2025

Large Language Models AI Service design

Healthcare - Anita - blog header

The importance of research and user-centred design in healthcare

Drawing on her experience of the healthcare sector, CYB’s Lead User Researcher Anita Chandra writes about how the NHS can benefit from putting research and UCD at its centre

2 Apr 2025

Healthcare NHS Service design

Notarial Content Design - Blog header

Improving FCDO guidance for British people abroad: how we unpublished 120 pages

How do you condense 120 pages of content into one clear and efficient page of guidance? CYB’s Content Designer Alison Evans writes about one of the key tasks she carried out for FCDO

21 Jan 2025

Government digital Digital transformation

CYB Christmas - blog header

A Christmas letter, 2024

Founder/Managing Director Ben Stewart reflects on an eventful and successful year for CYB, and looks forward to 2025

18 Dec 2024

NHS AI in Government Large Language Models AI Government digital

Global rollout - Ros - blog header – 1

What is it like to roll out a digital service to every country in the world?

Working on a service that requires a global rollout is exciting - but also full of obstacles. CYB’s Associate Project/Delivery Manager Ros Vaughan writes about her experience

24 Oct 2024

Government digital Service design Transformation

AI performance - blog header

How do you ensure performance when building AI services?

When building the FCDO’s first ever public-facing LLM service, CYB came through challenges to guarantee performance - our Head of Engineering Ali Salaman explains all

5 Sept 2024

Large Language Models AI Government digital

AI user research - blog header

What I learned conducting user research for an AI service

Building AI services means new ways of working. CYB’s User Researcher Truly Capell writes about what she learned working on the FCDO’s first public-facing AI-enabled service

24 Jul 2024

Research Ops Research Philosophy User Research

Marriage - Launch - blog header – 1

Caution Your Blast announces launch of new UK Government marriage service

CYB has built a new service for the Foreign, Commonwealth and Development Office that makes it easier for British people to get married or register a civil partnership abroad

15 May 2024

Digital service FCDO Service design

AI in Government - Launch - blog header

Caution Your Blast announces launch of new UK Government AI-powered service

CYB has built a new innovative enquiry service for the Foreign, Commonwealth and Development Office that leverages Large Language Model technology – a first for the UK Government.

18 Apr 2024

Large Language Models Government digital AI

Introducing CYB’s research philosophy

Introducing CYB’s research philosophy

CYB’s Head of Research, Katie John, presents the key values and ideas that underpin our work in the area

12 May 2023

User Research Research Philosophy

Delivery management blog header

Delivery Management at CYB: getting up to speed quickly with new work

CYB’s Associate Delivery Manager Ros Vaughan gives three steps to follow that will set your team up for better outcomes and giving value for money

27 Apr 2023

consulting Government digital

How Ali Salaman became CYB’s tech whiz and helped transform digital in government

How Ali Salaman became CYB’s tech whiz and helped transform digital in government

Ali Salaman, CYB’s Head of Engineering, is a talented software developer with a background in payment processing and more than 20 years experience. Here he tells us about his role with CYB and his experience transforming old code within government.

15 Feb 2023

Software Development Government digital

back to school - christine

How to transition into the wonderful world of service design

In this "back to school" blog series, CYB's head of design, Christine Fent shares how you can transition into service design and why now might be the perfect time of year to reassess your career path.

8 Sept 2022

Service design career change

Christine Fent quote

How Christine Fent used service design to help UK citizens stranded abroad during Covid-19 lockdowns

Christine Fent, Head of Design at Caution Your Blast

28 Apr 2022

WCID

World Creativity and Innovation Day: Using digital as a force for good

CYB highlights a project that helped emerging countries improve their digital capabilities

21 Apr 2022

Digital capability Government Innovation

CYB Voices - Rich B

CYB Voices: Spotlight on Richard Bray, Full Stack Developer

An interview with Richard B as part of our series of conversations putting a spotlight on, and celebrating, different members of our team.

11 Mar 2022

Software Development

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Can the COVID cycling trend be helped by digital?

Can the COVID cycling trend be helped by digital?

3 Jul 2020

behavioural change Service design

Rocket

Broadband boost for the country

£5 billion will be spent on the hardest-to-reach places in the UK.

27 Mar 2020

Digital service

Importance of Government Digital

The importance of government digital

Government digital services need to focus on end users

27 Mar 2020

Government digital