What I learned conducting user research for an AI service Building AI services means new ways of working. CYB’s User Researcher Truly Capell writes about what she learned working on the FCDO’s first public-facing AI-enabled service 24 Jul 2024 Research Ops Research Philosophy User Research
Research at CYB: creating user segments to make tailored hypotheses (part 1) In the first blog of a series, CYB’s associate Senior Performance Analyst, John Drinkwater, writes about the project that led to vital research work 17 May 2023 User Research
