We want our recruitment process to be as inclusive as possible, so if you have questions about the role, or would like to discuss alternative ways to showcase your interest and expertise, then please do get in touch with firstname.lastname@example.org.
Caution Your Blast (CYB) is a collection of designers, researchers, and software engineers committed to using digital as a force for good. We love working together to solve complex problems and improve people’s lives - whether they be the citizens using services or the teams who build and manage them.
We’re a people-centric digital practice - our employees are at the heart of company decision-making and we seek to continually improve our processes and culture to make CYB a place we can all be proud of.
No need to take our word for it, though; you can have a look at our staff testimonials to get a better feel for life at CYB.
About the Senior Performance Analyst role
This exciting role requires Security Clearance and applicants will need to have been a continuous resident in the UK for the past 5 years. Don't worry if you don't already have Security Clearance - we'll guide you through the application process when you join.
This Senior Performance Analyst will join our burgeoning Research practice and help analyse the performance of existing products and services, as well as defining and measuring success for new products and services so they achieve their intended outcomes.
The new Performance Analyst will work collaboratively as part of a team - always with other CYB folks, sometimes with client experts too - to solve problems for users, drawing on each other's strengths and capabilities to create exceptional user experiences.
This Performance Analyst will report directly to Katie John, CYB’s Head of User Research.
About the skills and mindset the Senior Performance Analyst will need to thrive
Web analytics (e.g GTM/GA, Matomo)
Database analysis (SQL)
Cloud platform data storage and transformation (e.g. AWS glue / Databrew, Google / DataPrep, Azure / Datafactory)
Visualization (Data Studio, PowerBI, Quicksight)
You have the technical skills and confidence needed to lead on the development of performance measurement frameworks which translate organisational objectives into tangible performance measures for products, services and processes
To build (or guide building of) data transformation pipelines from a range of data sources (most importantly cloud databases and web analytics services) and visualisations / dashboards to enable team members and clients to develop insights into user behaviour and service performance.
Communicating analysis and insights
You can collect, collate, cleanse, synthesise and interrogate data to derive meaningful and actionable insights and communicate these clearly to teams and project stakeholders.
You have the technical and communication skills needed to present data analysis and visualisations in clear ways to communicate complex messages.
You have the empathy and organisational awareness to influence teams, non-digital colleagues and organisations to take on your findings alongside tactical and strategic recommendations.
You’re able to create data models that allow extrapolation and projections to aid decision-making and planning
Iterative, agile delivery
You’ve collaborated with teams to develop exceptional end-to-end products and services that are usable for everyone and have experience of the extent of the product life cycle (i.e. Discovery, Alpha, Beta, Live).
You’re confident in determining what research is sufficient to allow teams to make progress, and you’re able to re-prioritise and change approach if and when a project requires.
Experience in setting up and running A/B and/or multivariate tests.
You’re confident advocating for and embedding user-centred design methods in organisations less familiar with the approach, whilst helping to adapt these methods to the social, political and technological contexts you research in.
You’re able to collaborate with teams and stakeholders to ensure robust impact measurement is considered throughout the design process, making sure solutions meet the needs of users and stakeholder outcomes.
Working as part of a multidisciplinary team
You proactively contribute to team planning activities to ensure that performance analysis priorities align with the overall roadmap and address knowledge gaps.
You can mentor or manage less experienced Performance Analysts to guide their skills development and research approach, giving honest and constructive feedback about performance on a project and providing guidance and support to help them further develop their craft.
Working at Caution Your Blast
Profit share: Company profits shared equally every quarter among all employees
Share options: The option to buy shares at a later date.
Free, anonymous counselling: Access to HelloSelf, online counselling and therapy, whenever and whatever you need it for.
Health cover: Private health cover to help with the costs of prescriptions, treatments, and therapies
Parental leave: Well-paid maternity, paternity and adoption leave.
Cycle-to-work: We’re registered under the Cycle-to-Work scheme, so you can buy a bike and accessories tax-free.
Learning & development: We'll contribute towards books, training courses and conferences that help you learn and grow in your role here.
Laptop: Your choice of work MacBook
Flexible working: Whether your child's ill, the plumber’s running late, or you have some deep-focussed work to do, we all work from home (or a café) from time to time. Outside of our team commitments, we encourage everyone to work from home when helpful.
Flexible leave: Around your Holidays when you need and how much you need
Monthly team hours:
Socials: In-person company socials once a month
The journey to joining Caution Your Blast as a Performance Analyst
Review company and role: Review the job description below
Submit CV and covering email: If you think our organisation and the role matches your skills, experience, and interests, send your CV along with a few paragraphs outlining why you’d like to take on the role to email@example.com
Cultural fit discussion: If we think you’d be a good fit, we’ll get in touch to set up an initial 45-minute video call or in-person meeting with [person]
Technical interview: 1-hour interview with Katie John and one other CYB team member