We're growing our research practice with Senior User Researchers

Help us put people at the centre of everything we do

Caution Your Blast Ltd (CYB) is a boutique digital practice focused on new technologies and new ways of working. We are a people-led company of talented and experienced people who love working together. We care about wellbeing, being part of a team and creating environments where people can be proud of what they do.

We’re looking for talented Senior User Researchers to join us at a momentous time for the company. We believe that creating innovative, user-led digital solutions can improve the lives of both users and the organisations who serve them and ensure that digital is a force for good. 

Instrumental to this is the ability to generate rich insights that help teams navigate uncertainty, de-risk development, and create services that users need. 

The new User Researchers will be responsible for helping organisations adopt a user-centred approach, allowing them to learn about their products and services through the world of their users. 

You’ll use a combination of research methods to help clients spot unmet needs, pain points and opportunities for their organisation. You’ll have strong communication skills to ensure that your research has the maximum impact, influencing all areas of the development team and wider business. 

You’ll work collaboratively with talented designers and engineers to solve problems for users, drawing on each other's skill sets to create exceptional user experiences.


£55,000-£68,000 depending on experience and skill level

Your skills and experience 

We’re looking for skilled practitioners with experience working as part of a multi-disciplinary team, specifically someone who has:

  • collaborated with teams to develop exceptional products and experiences that are tailored for their intended audience 

  • used a range of research methods to uncover insights that help shape products and services

  • communicated research findings and insights using a variety of techniques, including, personas, experience maps, mental models

  • worked collaboratively to turn insights into useful artefacts for the team

  • influenced teams, non-digital colleagues and organisations to take on research findings 

  • recruited users through a range of activities

  • proactively contributed to team planning activities to ensure that work

  • supported the development of low-fidelity concepts and high-fidelity designs that help teams create meaningful solutions for users 

  • mentored or managed more junior designers to guide their skills development and design approach

  • advocated for and embedded user-centred design methods in organisations less familiar with the approach

You as a person

CYB are passionate about making the most of digital. We want to work with people who share this passion and want to deliver exceptional user experiences. This means we’re looking for a:

  • strategic thinker continuously looking for ways to expand the impact of their work

  • critical thinker always looking for ways to improve processes, techniques and ways of working

  • creative thinker willing to try things out and learn from failure

  • problem solver who falls in love with problems, not their solutions

  • self-starter who can build momentum and is happy taking the initiative

  • clear communicator able to build trusting relationships and guide constructive conversations

Working at Caution Your Blast

At CYB you won’t be seen as just another employee - we truly care about the wellbeing of all of the people who work with us. We know that life outside work is just as important as your career and we continually strive to build a company that respects that. This means that we provide:

  • flexible working opportunities

  • holidays when you need and how much you need

  • regular learning activities, and support and time to manage your own development

  • paid parental leave beyond the statutory minimum

  • a company pension scheme 

  • your choice of Macbook

  • quarterly profit sharing

  • the option of joining the company share scheme

  • a work-life balance that works for you – we understand people have lives, children, hobbies and personal goals. We value a genuine balance in how we work together.

Most importantly, we know that life can throw up the unexpected; we support our team members during the stressful, difficult times that you can’t plan for in the same way that we take the time to celebrate success together. 

How to apply

If you’re interested in the role, please send your CV and a short email telling us why you’re interested in the position to However, we want our hiring approach to be as inclusive as possible, so if you have questions about the role or would like to discuss alternative ways to express your interest, then please do get in touch.  

We’ll get back to you within a few days and may invite you for an informal chat with some of our team.