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How Christine Fent used service design to help UK citizens stranded abroad during Covid-19 lockdowns
Christine Fent, Head of Design at Caution Your Blast
Writing for the Web: What we learned from GOV.UK
How best to get your message across when writing online
CYB x OSS: How we're making the most of Open Source
Using OSS technology to improve online services
Using mental models to understand complex services
Analysing how users behave and what help they get from organisations
Working from home during COVID-19? Yes, it can be done
How we've adapted to the new normal
Broadband boost for the country
£5 billion will be spent on the hardest-to-reach places in the UK.