Journal
Journal
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Telltale signs that your work isn't conducive to your mental health
And how to take action to protect your work culture
Writing for the Web: What we learned from GOV.UK
How best to get your message across when writing online
CYB x OSS: How we're making the most of Open Source
Using OSS technology to improve online services
Using mental models to understand complex services
Analysing how users behave and what help they get from organisations
Can the COVID cycling trend be helped by digital?
Working from home during COVID-19? Yes, it can be done
How we've adapted to the new normal
Researching sensitive topics: what we learnt talking to bereaved families
Learning about difficult subjects through user research
Broadband boost for the country
£5 billion will be spent on the hardest-to-reach places in the UK.
The importance of government digital
Government digital services need to focus on end users
Data trends in 2020
How the 2020 tech landscape will change for data