Journal
Journal
7 results found for ''
Using mental models to understand complex services
Analysing how users behave and what help they get from organisations
Can the COVID cycling trend be helped by digital?
Working from home during COVID-19? Yes, it can be done
How we've adapted to the new normal
Researching sensitive topics: what we learnt talking to bereaved families
Learning about difficult subjects through user research
Broadband boost for the country
£5 billion will be spent on the hardest-to-reach places in the UK.
The importance of government digital
Government digital services need to focus on end users
Data trends in 2020
How the 2020 tech landscape will change for data