USER RESEARCH /// We have a deep understanding of user research and it's importance in any digital product and service. We are proud to have leading UK senior user experience skills within our organisation.
Our research team have worked across a number of sectors for high profile clients. Projects include digital cities and smart transport, digital charity donation, central government transformation, higher education and beyond.
We are experienced in a wide variety of research and testing methods, including qualitative research interviews, research and design workshops, quantitative surveys, wireframes, personas, user journeys, and lab testing for Agile development of digital services.
Our lead user researcher is a published author having been involved in over ten significant publications on research and design.
PRODUCT MANAGEMENT /// Our team have an exceptional background in product management, having been at the cutting edge of the industry for over ten years.
We have successfully managed complex and large scale products for organisations such as BT, The Guardian and the 2012 Olympics, always ensuring outstanding digital products and a lasting capability within our client organisation.
We ensure our skills are kept up to date by managing digital products within the Caution Your Blast social good suite, so we can so constantly pass our learning onto our clients and partners. We try to ensure we are never behind the times, or just another consultant, we really know our craft.
Product Management is one of our speciality focus areas and we attempt to share with the community through conferences and giving talks on the topic.
SERVICE MANAGEMENT /// Several members of Caution Your Blast are trained Service Managers and have overseen the transformation of entire government services, into digital centres of excellence.
This senior position is a natural fit for our experience where we bring an ideal balance of stakeholder management, governance and innovation to any senior role.
We have built, run and advised on large scale services and our experience is second to none in balancing available investment with the right team to create quality solutions.
SERVICE DESIGN /// Service Design is at the heart of the Caution Your Blast model, allowing us to provide innovative and well thought out solutions with stories that everybody can understand from stakeholders through to junior team members.
We strive and delight in delivering the unexpected but also realistic digital solutions. Our service design drives upwards to create new business models and downwards into the minute detail of how our products work.
Our experts are highly respected regularly lecturing in the topic, having taught at Imperial College London, Royal College of Art and currently teaching at Rice University in Copenhagen.
SENIOR LEVEL MENTORING /// Due to our experience and success in Digital at senior ‘c-level’, we are ideally placed to offer senior level mentoring in digital and how to make it a success. This includes organisations who are just starting out on their digital journey, to those who are already well established and are looking to check up for an external view.
Our experts can work one to one with individuals or groups of senior leaders, to unlock the mysteries of digital across user needs, business models, new technologies, governance and delivery, to create a plan to continue as a successful digital organisation.