Insights, views and tips

Designing to integrate AI - LinkedIn – 1

Designing to integrate AI into personalised government services

CYB’s Senior Service Designer Erlend Prendergast writes about how government can provide more personalised AI-enabled services with smart design decisions

01 May 2025

Large Language Models AI Service design

Healthcare - Anita - blog header

The importance of research and user-centred design in healthcare

Drawing on her experience of the healthcare sector, CYB’s Lead User Researcher Anita Chandra writes about how the NHS can benefit from putting research and UCD at its centre

02 Apr 2025

Healthcare NHS Service design

AI Action Summit 2025 - Blog Header

The AI Action Summit 2025: Progress, Promises and Pitfalls

As the Paris summit ends, CYB’s Head of Engineering Ali Salaman takes stock of the pros and cons and what it means for the future of AI

12 Feb 2025

AI in Government

Notarial Content Design - Blog header

Improving FCDO guidance for British people abroad: how we unpublished 120 pages

How do you condense 120 pages of content into one clear and efficient page of guidance? CYB’s Content Designer Alison Evans writes about one of the key tasks she carried out for FCDO

21 Jan 2025

Government digital Digital transformation

CYB Christmas - blog header

A Christmas letter, 2024

Founder/Managing Director Ben Stewart reflects on an eventful and successful year for CYB, and looks forward to 2025

18 Dec 2024

NHS AI in Government Large Language Models AI Government digital

Health 2

Caution Your Blast named as supplier to Digital Capability for Health 2 Framework

CYB joins the likes of IBM, Ernst & Young and Thoughtworks onto the Crown Commercial Service’s list of 22 companies providing digital solutions to improve the NHS and other public sector healthcare bodies

12 Dec 2024

consulting NHS Digital transformation

AI blog series - part 3 - blog header – 1

Problem Lenses: How and when should I use AI? - Part 3

Part 3 of Ali Salaman’s three-part series looks at how businesses can use AI to explore ideas and manage knowledge with large language models

21 Nov 2024

Large Language Models

AI blog series - part 2 - blog header – 1

Problem Lenses: How and when should I use AI? - Part 2

Part 2 of Ali Salaman’s three-part series explores the potential for AI to help businesses with process automation and optimisation, promote ethical choices and translate text

20 Nov 2024

AI in Government Large Language Models

AI blog series - part 1 - blog header – 1

Problem Lenses: How and when should I use AI? - Part 1

Part 1 of Ali Salaman’s three-part series looks at how AI could help businesses automate repetitive tasks, support complex decisions and generate insights from unstructured data

19 Nov 2024

Large Language Models AI in Government

Global rollout - Ros - blog header – 1

What is it like to roll out a digital service to every country in the world?

Working on a service that requires a global rollout is exciting - but also full of obstacles. CYB’s Associate Project/Delivery Manager Ros Vaughan writes about her experience

24 Oct 2024

Government digital Service design Transformation

Digital Leaders Week - blog header

Webinars, a MeetUp and DL100 award nominations: CYB at Digital Leaders Week

Caution Your Blast have plenty of activity scheduled during DL Week from 14th-18th October – here’s everything we have planned

10 Oct 2024

Large Language Models

AI performance - blog header

How do you ensure performance when building AI services?

When building the FCDO’s first ever public-facing LLM service, CYB came through challenges to guarantee performance - our Head of Engineering Ali Salaman explains all

05 Sep 2024

Large Language Models AI Government digital

AI content design - blog header – 2

Why AI won’t work without content design

CYB’s associate Content Designer Helen Gaskell writes about why we won’t be able to fully trust AI until we fix the information we feed it

10 Jul 2024

AI in Government Large Language Models AI

Marriage - Launch - blog header – 1

Caution Your Blast announces launch of new UK Government marriage service

CYB has built a new service for the Foreign, Commonwealth and Development Office that makes it easier for British people to get married or register a civil partnership abroad

15 May 2024

Digital service FCDO Service design

AI in Government - Launch - blog header

Caution Your Blast announces launch of new UK Government AI-powered service

CYB has built a new innovative enquiry service for the Foreign, Commonwealth and Development Office that leverages Large Language Model technology – a first for the UK Government.

18 Apr 2024

Large Language Models Government digital AI

AI in Government - Content design - blog header

Being honest about AI services: How much do users need to know?

As CYB helps the Foreign, Commonwealth and Development Office to engineer LLM solutions, we’ve been asking – do users need to know that a service uses AI?

14 Mar 2024

Large Language Models Content design

CYB Christmas letter - blog header – 1

A Christmas letter from CYB

With another exciting, challenging and rewarding year nearly over, CYB’s Founder and Managing Director Ben Stewart reflects on what 2023 has meant for the company

15 Dec 2023

AI Large Language Models

Engineering Day - Blog Header

CYB Engineering Day: developing with LLMs for client solutions

Head of Engineering Ali Salaman writes about how his team continues to grow their expertise around Large Language Models

29 Sep 2023

Large Language Models

Innovation at CYB: Give A Little header

How Give A Little does things differently

In the last video of our series, Director of Software Engineering Max Stewart talks about the ways in which our point of donation software is transforming the charity sector

11 Sep 2023

Innovation Give a little

Software security image

Staying one step ahead of security threats

In our latest video detailing how CYB use new ways of working, our Head of Engineering Ali Salaman talks about how we approach software security

26 Jul 2023

Collaboration - Blog Header

Collaboration at CYB: how person-centric ways of working are at the heart of success

CYB’s Director of Digital, Richard Grove, writes about the ways to achieve constructive collaboration with new teams

01 Jun 2023

Caring consulting

Delivery management blog header

Delivery Management at CYB: getting up to speed quickly with new work

CYB’s Associate Delivery Manager Ros Vaughan gives three steps to follow that will set your team up for better outcomes and giving value for money

27 Apr 2023

consulting Government digital

WCID 2023

World Creativity and Innovation Day 2023: how we innovate at CYB

As the United Nations celebrates the role of creativity and innovation in worldwide problem solving, we start a video series on innovation at CYB

21 Apr 2023

What place does innovation have at CYB?

Innovation at CYB: what does it mean?

At the start of month where Caution Your Blast is looking at innovation in tech, our Founder/Managing Director Ben Stewart considers what the term means in a modern context, and how we innovate at CYB

09 Mar 2023

How Ali Salaman became CYB’s tech whiz and helped transform digital in government

How Ali Salaman became CYB’s tech whiz and helped transform digital in government

Ali Salaman, CYB’s Head of Engineering, is a talented software developer with a background in payment processing and more than 20 years experience. Here he tells us about his role with CYB and his experience transforming old code within government.

15 Feb 2023

Software Development Government digital

Favourite projects 2022 - Blog header

Helping Brits abroad, supporting charities and a website redesign: CYB’s favourite projects of 2022

Four members of CYB’s team reflect on their favourite collaborative projects from last year

18 Jan 2023

The good, the bad and the ugly of working in different consultancies

The good, the bad and the ugly of working in different consultancies

Anita Chandra, CYB’s User Researcher Lead, tells what she’s learned from 15 years of working at consultancies - and why CYB gets things right

26 Oct 2022

back to school - christine

How to transition into the wonderful world of service design

In this "back to school" blog series, CYB's head of design, Christine Fent shares how you can transition into service design and why now might be the perfect time of year to reassess your career path.

08 Sep 2022

Service design career change

Hackathon - Blog header

Why CYB is partnering with Climate Edge for its next hackathon

CYB and Climate Edge aim to help smallholder farmers upscale their business

17 May 2022

Climate Innovation Hackathon

Christine Fent quote

How Christine Fent used service design to help UK citizens stranded abroad during Covid-19 lockdowns

Christine Fent, Head of Design at Caution Your Blast

28 Apr 2022

WCID

World Creativity and Innovation Day: Using digital as a force for good

CYB highlights a project that helped emerging countries improve their digital capabilities

21 Apr 2022

Digital capability Government Innovation

CYB Voices - Rich B

CYB Voices: Spotlight on Richard Bray, Full Stack Developer

An interview with Richard B as part of our series of conversations putting a spotlight on, and celebrating, different members of our team.

11 Mar 2022

Software Development

P1170364

Can the COVID cycling trend be helped by digital?

Can the COVID cycling trend be helped by digital?

03 Jul 2020

behavioural change Service design

Importance of Government Digital

The importance of government digital

Government digital services need to focus on end users

27 Mar 2020

Government digital