Designing to integrate AI into personalised government services CYB’s Senior Service Designer Erlend Prendergast writes about how government can provide more personalised AI-enabled services with smart design decisions 01 May 2025 Large Language Models AI Service design
The importance of research and user-centred design in healthcare Drawing on her experience of the healthcare sector, CYB’s Lead User Researcher Anita Chandra writes about how the NHS can benefit from putting research and UCD at its centre 02 Apr 2025 Healthcare NHS Service design
Improving FCDO guidance for British people abroad: how we unpublished 120 pages How do you condense 120 pages of content into one clear and efficient page of guidance? CYB’s Content Designer Alison Evans writes about one of the key tasks she carried out for FCDO 21 Jan 2025 Government digital Digital transformation
A Christmas letter, 2024 Founder/Managing Director Ben Stewart reflects on an eventful and successful year for CYB, and looks forward to 2025 18 Dec 2024 NHS AI in Government Large Language Models AI Government digital
Caution Your Blast named as supplier to Digital Capability for Health 2 Framework CYB joins the likes of IBM, Ernst & Young and Thoughtworks onto the Crown Commercial Service’s list of 22 companies providing digital solutions to improve the NHS and other public sector healthcare bodies 12 Dec 2024 consulting NHS Digital transformation
How do you ensure performance when building AI services? When building the FCDO’s first ever public-facing LLM service, CYB came through challenges to guarantee performance - our Head of Engineering Ali Salaman explains all 05 Sep 2024 Large Language Models AI Government digital
Why AI won’t work without content design CYB’s associate Content Designer Helen Gaskell writes about why we won’t be able to fully trust AI until we fix the information we feed it 10 Jul 2024 AI in Government Large Language Models AI
Caution Your Blast announces launch of new UK Government AI-powered service CYB has built a new innovative enquiry service for the Foreign, Commonwealth and Development Office that leverages Large Language Model technology – a first for the UK Government. 18 Apr 2024 Large Language Models Government digital AI
A Christmas letter from CYB With another exciting, challenging and rewarding year nearly over, CYB’s Founder and Managing Director Ben Stewart reflects on what 2023 has meant for the company 15 Dec 2023 AI Large Language Models
Using AI as a “smart beginner” to quickly solve technical problems CYB’s Associate Transformation Lead, David Farrell, writes about using CYB’s integrated version of ChatGPT to help circumvent a project roadblock 14 Jul 2023 AI Chat GPT
Collaboration at CYB: how person-centric ways of working are at the heart of success CYB’s Director of Digital, Richard Grove, writes about the ways to achieve constructive collaboration with new teams 01 Jun 2023 Caring consulting
Delivery Management at CYB: getting up to speed quickly with new work CYB’s Associate Delivery Manager Ros Vaughan gives three steps to follow that will set your team up for better outcomes and giving value for money 27 Apr 2023 consulting Government digital
AI, ChatGPT and Bing – what is the future of content? With AI promising to revolutionise how we work and live, CYB’s Head of Content Shaun Curran considers what the rise of technology like ChatGPT means for content 13 Mar 2023 Chat GPT AI
Helping Brits abroad, supporting charities and a website redesign: CYB’s favourite projects of 2022 Four members of CYB’s team reflect on their favourite collaborative projects from last year 18 Jan 2023 consulting
The good, the bad and the ugly of working in different consultancies Anita Chandra, CYB’s User Researcher Lead, tells what she’s learned from 15 years of working at consultancies - and why CYB gets things right 26 Oct 2022 consulting
