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What I learned conducting user research for an AI service

Building AI services means new ways of working. CYB’s User Researcher Truly Capell writes about what she learned working on the FCDO’s first public-facing AI-enabled service

24 Jul 2024

Research Ops Research Philosophy User Research
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Research Ops at CYB: creating tailored frameworks for success

CYB’s User Research Lead Anita Chandra writes about how we developed a bespoke Research Ops model that has already helped our big name clients

11 Oct 2023

Research Ops

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