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What I learned conducting user research for an AI service

Building AI services means new ways of working. CYB’s User Researcher Truly Capell writes about what she learned working on the FCDO’s first public-facing AI-enabled service

24 Jul 2024

Research Ops Research Philosophy User Research
Introducing CYB’s research philosophy

Introducing CYB’s research philosophy

CYB’s Head of Research, Katie John, presents the key values and ideas that underpin our work in the area

12 May 2023

User Research Research Philosophy

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