Who we are

Our diverse, adaptable team of experts is passionate about making a difference.

We love to add brilliant new minds to our team. Check out our current job openings and let us know if you could be a good fit.

Anita Chandra

User Research Lead

As CYB’s User Research Lead, I have been working with the Foreign, Commonwealth and Development Office on Emergency Travel Documents and IKEA as Research Operations Lead within IMC. Part of the strategic core team within IMC, I’ve helped senior leadership set up research operations to implement a set of standardised processes, methods, guides and tools that support user researchers and UX practices. 

Before CYB I performed the same role with an array of national and international companies across consumer goods, energy, health and wellness and financial services, including Royal London, British Telecom, BSkyB, Vodafone), RBS, Shell, BP and Tesco. I also worked in government at the Department for Work & Pensions (DWP) and NHS Scotland. One of my career highlights was helping BT Technology simplify their IT organisation, setting up a Service Design Centre of Excellence and enabling a more insight-driven and collaborative way of working.  

As a researcher, I get excited about understanding business and user needs that lead to creating meaningful, valuable solutions for all. I enjoy working with a diverse, like-minded team who strive to make a significant difference to the world around them. So conducting user research at CYB has a special place in my heart, as the focus is always on finding the right solutions to the right problems for businesses, co-workers and the people who use the services we work on.

Picture of Anita Chandra

Anita Chandra

User Research Lead

As CYB’s User Research Lead, I have been working with the Foreign, Commonwealth and Development Office on Emergency Travel Documents and IKEA as Research Operations Lead within IMC. Part of the strategic core team within IMC, I’ve helped senior leadership set up research operations to implement a set of standardised processes, methods, guides and tools that support user researchers and UX practices. 

Before CYB I performed the same role with an array of national and international companies across consumer goods, energy, health and wellness and financial services, including Royal London, British Telecom, BSkyB, Vodafone), RBS, Shell, BP and Tesco. I also worked in government at the Department for Work & Pensions (DWP) and NHS Scotland. One of my career highlights was helping BT Technology simplify their IT organisation, setting up a Service Design Centre of Excellence and enabling a more insight-driven and collaborative way of working.  

As a researcher, I get excited about understanding business and user needs that lead to creating meaningful, valuable solutions for all. I enjoy working with a diverse, like-minded team who strive to make a significant difference to the world around them. So conducting user research at CYB has a special place in my heart, as the focus is always on finding the right solutions to the right problems for businesses, co-workers and the people who use the services we work on.

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We pride ourselves on building open and honest relationships with everyone we work with - trust and constructive working leads to new ways of thinking and innovative solutions.

We will go above and beyond to deliver the best outcome for you and your users.

Associates

We have a diverse roster of talented associates that allows us to rapidly scale up as needed with highly skilled individuals that boast specific technological expertise.

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Dan Ashton

Business Analyst (Associate)

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Dan Ashton

Business Analyst (Associate)

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Liz Griffin

Senior Content Designer (Associate)

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Liz Griffin

Senior Content Designer (Associate)

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Neil McWhinnie

Senior Content Designer (Associate)

Picture of Neil McWhinnie

Neil McWhinnie

Senior Content Designer (Associate)

Working with us

Get in touch

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Registered in England and Wales no. 07203051.